Experience Company

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INTERNATIONAL SERVICE CHECK is among the world’s leading Customer Experience Companies. What does that mean? That for more than two decades we have provided our customers all over the world the precise data and insights that they require in order to optimize their respective services. That also means that we apply sophisticated, extraordinary methods in combination with innovative technology. And that we are extremely good at what we do. Our experienced team carries out service quality checks for some of the world’s best known brands, for various premium-class manufacturers, as well as for small and medium-sized businesses, which consistently affirms our position as the number one provider within the service checking industry. Our extensive range of services is just as versatile as are our clients’ needs. And they are always absolutely state-of-the-art.

Mystery shopping
Voice of customer
Employee Surveys
Client Services
Mystery shopping

We currently have over a million evaluators worldwide so we are able to reach every corner of the world quickly and efficiently. We provide precise, key information on multiple customer touchpoints on the global market. This gives you inside insight to what your customers are thinking in local markets and internationally. 


Do your processes and guidelines comply with established standards? Are you happy with the way standards are implemented? Our audits reveal what's really going on-we check if your methods are as effective as you think. Our audit reports demonstrate numbers and images of your businesses. 


Our customer experience platform provides crucial information on your company, but it's easy to use and read. Everyone on your team can navigate the data and compare reports from worldwide locations to individual details in one location. 

Voice of customer

We call it Fast Insight! It's our program geared for companies that want to survey what customers really think of the service and/or product provided. Questions highlight areas you want to investigate to get the deeper truth, so you can step outside of the norm and build a stronger customer relationship. 

Employee Surveys

What drives your employees, what is important to them? What can you do in order to improve team spirit and boost motivation? Find out – with our support. Thanks to a wealth of experience gathered over many years, INTERNATIONAL SERVICE CHECK will assist you in creating and conducting employee surveys and thereby generate real-time insights for your management.

Client Services

No matter on which level you require help: we are there for you. Our professional team will assist and advise you throughout the entire program cycle so that you can always achieve the maximum, thus allowing you to reach your targeted results more efficiently. Trust in the experience of INTERNATIONAL SERVICE CHECK!

Why International Service Check?

That is, of course, a legitimate question, to which we have a good answer. The answer lies in the satisfaction of our more than 1000 clients around the world.

Main sectors
Geographic Coverage
Financial services


Our team consists of more than 300 employees based all over the world. We are culture-conscious and create fundamental connections with our clients, we provide solutions in local languages and go beyond individual requirements. Our passionate and creative staff infuses your program with success and they are the key differentiators in the services we offer.

300 + Collaborators
50 + Languages
120 + Countries
+120 countries
Act locally, think globally. We offer all services internationally and don't use any subcontractors.
+50 languages
Our team is everywhere you are.
+1,000,000 evaluators
We have the largest database of evaluators.

Brands and Clients

We've worked with the following clients to help develop business solutions:

Thomas Sabo
Brunello Cucinelli
Calvin Klein
&Other Stories
Tommy Hilfiger
Unicef ING BANK Celio Swarovski Intersport

We're all ears, and just a click away. We'd love to hear from you whether you are looking for a provider, want to work with us or want to give us feedback on our services.