We have more than 2 decades of experience under our belts, a plethora of satisfied global clients and are passionately committed to the success of your projects.
We aspired to become the market leader since 1996 when we were founded by the principal partner Reinhold Auer and Martin Villgrater in Munich, Germany. The company steadily expanded and in 2000 another headquarters was established in Basel, Switzerland and a further partner, Hans Egarter, joined the company. Today INTERNATIONAL SERVICE CHECK is positioned at the top of the service checking industry and has established partnerships with the world's leading brands.
We've helped our global clients increase their service and quarterly turnover figures considerably through our quality control services. We're experts in Mystery Shopping and Customer Experience Improvements, such as Audits, Voice of the Customer and Employee Surveys. We specialize in serving clients in the luxury sector. We offer the latest innovations to all clients and constantly develop to stay ahead of the market to render the best service. Our consulting services are just as important and are perpetually evolving with our experience to fulfill client global demands even before they have the need.
Please allow us to introduce our dedicated team that applies a great level of professionalism and passion in order to implement an incredible range of projects for all of our clients:
That is, of course, a legitimate question, to which we have a good answer. The answer lies in the satisfaction of our more than 1000 clients around the world.
Our team consists of more than 300 employees based all over the world. We are culture-conscious and create fundamental connections with our clients, we provide solutions in local languages and go beyond individual requirements. Our passionate and creative staff infuses your program with success and they are the key differentiators in the services we offer.