Customer Experience

We take customer feedback and turn it into actionable insights!

Decisions are most valid with concrete information. 

Fast Insight is designed to get you information quickly, and in the best format for your organization. 

How this works? Check it out here.

Our survey
Survey Incentives
Realtime Alerts
Realtime Reporting
Our survey

  • Easily accessible by customers
  • Available across multi-platforms (smartphones, tablets, desktops, kiosks)
  • Can be integrated with McDonald's APP or website
  • Multi-lingual surveys
  • Prompts via NFC technology
  • FAST for the customer to complete - less than 2 minutes 

Survey Incentives

Either very satisfied or dissatisfied customers tend to give feedback.

Our experience confirms that if you provide incentives even customers in between these two extremes will participate. Depending on the incentives, guests may not only participate in the survey but will return into your restaurant again and become loyal customers. 

Fast Insight not only can help you finding the right incentive but also offers the latest technology (like pushing coupons into the users wallet) so that your guests have the most convenient way to redeem their incentive.

Realtime Alerts


Is there a problem in a restaurant? Does the customer want to be called?

Not a problem – our system actively informs you about this with instant email alerts. These alerts are also tracked in the reporting system so that you can follow up internally. 

Customer call back option or low score sets off an alert in system 

Is sent to the location manager to follow up 

This allows you to follow up on what is happening 

Realtime Reporting

Actionable insights in real time!

We aggregate and analyze data immediately after submission, sending it directly to the right person in the company. We guarantee not only access to real- time results but also enabled automated analysis and make sure that every management level gets the right information. 


Learn more!

Do you want to learn more about our services - just contact us at